DistillerSR Help Forum

The issue you're experiencing is, unfortunately, a result of a bug. This will be fixed in the release scheduled for Sunday Feb 10th, 2019

Hi Stephanie,

We've passed the message on to our Student Program coordinator. We will have her follow-up with you today.

Best regards,
Duane.

Thank you, we will report this to our development team.

Templates are added to your account by Support. Evidence Partners has plans to create a project template where templates are added by default.

February 1st, we launched our new Student Program with free and reduced fee packages.

Visit our webpage for details:
https://www.evidencepartners.com/pricing/student-pricing/

From the Distiller Menu, select References, and then select procurement. With the Procurement screen open, find the RefID(s) you want to remove the attachment from. In the Attachments column, click the attachment associated with the RefID. This will open up a "mini-menu" with 3 options (Vi...

At the bottom of the question options, you have the ability to specify the number of rows and columns that you wish your text box to appear as. If you make your text box at least 2 rows, then it will auto size based on the text that you enter into that box. This will also save you some space on your...

Under the References menu, select Linked References option, this will should show you all your linked references. On the left hand side of the screen you will see an Unlink button. Clicking the button will unlink the reference.

It is most likely that you just forgot to assign yourself to the new level in order to screen. Go to the Manage Levels menu and select Setup Your Levels. Open up the Level Settings screen by clicking on the outer box of the level in question. Scroll down to the bottom and make sure the box in the Re...

Yes, you can download the list of quarantined papers via The Quarantine option under the References menu.

At the top of the screen, in the Download box, choose the Bibliographic Format you want, if you want something different than the default, and click the Download button.