DistillerSR tools not working on 2nd project

Uploading, editing, deduping and exporting references
Nilou2019
Posts: 2
Joined: Sun Jan 06, 2019 1:41 am

DistillerSR tools not working on 2nd project

Postby Nilou2019 » Sun Jan 06, 2019 2:05 am

Hi, I am new to DistillerSR and also I have a student account which only allows for 2 projects at most. In my second project, the pages for" bulk delete" and "duplication detection" do not load properly. Is there a reason? or a way to fix it? thank you

evidencepartners
Site Admin
Posts: 28
Joined: Wed Nov 09, 2016 12:04 pm

Re: DistillerSR tools not working on 2nd project

Postby evidencepartners » Fri Jan 11, 2019 8:38 am

Hi,
Can you provide a few details on what you are seeing? There are currently no known issues with those pages, but we'd be happy to look into this.
Best


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