Creating new project in Student account

Managing users, permissions, project assignment, licenses...
asawatzky
Posts: 2
Joined: Wed Jun 14, 2017 12:40 pm

Creating new project in Student account

Postby asawatzky » Fri May 04, 2018 11:52 am

Hi there,
I have a paid Distiller Student Account, on which I am completing several systematic reviews. I will be beginning a new project in the coming week, and was therefore trying to set up a new project in Distiller. Unfortunately, when I try and add a new project, it says that I can't create any more, and that I should contact support.
Given that I believe that Student accounts are able to hold an unlimited number of projects, I would be highly appreciative of any help in this regard.
Thanks very much!

Henry_Ebron
Posts: 93
Joined: Thu Nov 10, 2016 9:22 am

Re: Creating new project in Student account

Postby Henry_Ebron » Fri May 04, 2018 12:15 pm

Hi,

Your account has been updated and you should be able to create new projects.

Cheers,

Evidence Partners Support

keith_tomlin
Posts: 1
Joined: Tue Jul 23, 2019 12:17 pm

Re: Creating new project in Student account

Postby keith_tomlin » Tue Jul 23, 2019 12:28 pm

Hi - I have also taken out a Student Plus subscription for $15 a month, which states that I can create up to 25 projects. I currently have one project. However when I try to create a new project I receive the following message: "Project could not be created. You have reached your maximum allowed number of projects. Please contact support to enable more projects for your account". Could you please update my account in the same way that you did for user asawatzky below? Many thanks, Keith Tomlin (username keith_tomlin)

Daniel_Osei
Posts: 7
Joined: Thu May 16, 2019 12:11 pm

Re: Creating new project in Student account

Postby Daniel_Osei » Tue Jul 23, 2019 4:48 pm

Hello Keith,

Everything should be fine now. You can go into Distiller and add more projects.

Cheers,
Daniel, Evidence Partners Support


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